This position will function as a highly skilled System Administrator that include:
· Design infrastructure architecture to align with department’s strategic plan, including servers, cloud, networks, VoIP, etc.
· Provide technical support for both hardware and software issues our users encounter.
· Upgrade systems and processes as required for enhanced functionality and security issue resolution.
· Lead the implementation of new technology solutions and upgrades to existing systems, ensuring both the technical deployment and successful rollout management to minimize disruption and maximize efficiency.
· Perform windows updates, software patches, and firmware upgrades.
· Monitor the system daily and respond immediately to security or usability concerns.
· Provide configuration recommendations and assistance to include troubleshooting and de-bugging support for implementation projects and initiatives.
· Work closely with internal and external users, and outside vendors to effectively plan, deploy, and maintain production environment.
· Respond to and resolve help desk requests, including server, network, and endpoint devices.
Responsible for the endpoint device deployment.
· Respond to security related activities to maintain network security and data reliability.
· Responsible for configuring and troubleshooting software and application systems as assigned.
Assist the on-going mobility projects in process development and documentation to ensure a smooth and consistent end user experience.
Write and edit automation scripts to increase systems and task efficiency.
· Write and maintain technical documentation.
Mandatory skills
· Comprehensive technical expertise to evaluate, implement, and optimize infrastructure and endpoint upgrades aligned with organizational goals.
· Strong project management skills to plan, coordinate, and execute technology upgrades with minimal disruption to operations.
· Excellent knowledge of wireless access points, network administration and security concepts and technology.
· Strong knowledge of deployment and management systems.
· Strong knowledge of configuring, implementing, and managing systems.
· Ability to drive results with a sense of urgency relative to the end user.
· Ability to work independently as well as with a team.
· Ability to break down required tasks in project deployment.
· Ability to establish and maintain effective working relationships with employees, vendors, clients, and the public.
· Must have strong oral, written, and interpersonal communication skills.
· Exceptional analytical and conceptual thinking skills.
Experience working with cross-functional teams
